When Troo Healthcare installed Boris on their site, they were delighted with a 69% year-on-year increase in online purchases. A fabulous result, driven by instant answers, smarter recommendations, and fewer customer drop-offs.

Meet Boris

the chatbot turning conversations into customers

Cartoon character with spiky blond hair, large round glasses, wearing a white shirt that says 'boris', standing on a beige background.
Build Your Boris
Screenshot of a chat support conversation about cod liver oil capsules on a website. The website header shows the brand name "boris" and offers 24/7 chat support. The customer asks if they supply cod liver oil capsules, and the support agent confirms they do, providing product details and a link to purchase.

The results speak for themselves.

  • +69% year-on-year online purchase growth

  • 1,153 queries handled (May-Sep ‘25)

  • 86 staff hours saved

Troo Healthcare added a Boris chatbot to answer customer questions instantly. The impact was immediate: more engagement, more confidence, and more purchases.

Want your brand to experience the same?

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