Never leave a patient enquiry waiting until Monday.
Boris is an omnichannel AI agent - working across your website, Facebook and Instagram - handling appointment requests, treatment and fee questions, and new patient enquiries around the clock, always making clear from the first message that it’s an AI.
Where Boris helps
Boris is omnichannel by design - patients increasingly message practices on Facebook and Instagram as well as the website, and Boris answers consistently everywhere, always identifying itself as an AI.
Enquiries answered outside opening hours
Evening and weekend enquiries - when many patients search for a new practice - get an immediate, accurate response.
Treatment and fee questions, answered clearly
Boris explains services, pricing and NHS/private options accurately, without a patient waiting on hold.
New patient capture, not lost enquiries
Every enquiry is captured with contact details, so no potential patient goes unanswered.
Clear boundaries, built in
Boris does not give medical advice or diagnoses, and is configured to direct anything urgent straight to 999 or 111 and to your team.
Proof
Over a third of UK consumers expect a reply within 30 minutes on social media - and most won’t wait until the next working day for a call-back.
Two ways to get started
Launch
Live in minutes - ideal for single-site practices testing Boris on real enquiries.
See Launch pricingManaged
For multi-site practices and clinic groups needing agents that route to the right location or specialist, omnichannel deployment, and more bespoke patient-journey flows.
See Managed pricingReady to stop losing new patients to unanswered enquiries?
Boris is an omnichannel AI agent, built to answer every enquiry the same way, wherever it's asked - one agent, one brand voice.