Omnichannel AI: Website, Facebook + instagram

One Boris. Website, Facebook + Instagram

omnichannel AI agent - same boris, everywhere your customers message you

Your customers don't just message you in one place. Website chat, Facebook, Instagram - wherever they reach out, most of those messages sit unanswered for hours. Boris changes that. One AI agent, trained once on your business, answering instantly and consistently across every channel, 24/7.

One Boris
Same knowledge, same brand voice
24/7
Always on, always answering
3 Channels
Website, Facebook, Instagram
R
Riverside Café
Active now
Hi, what are your opening hours?
R
We're open Monday to Saturday, 9am till 6pm. Sundays we're closed. Anything else I can help with?
Do you deliver?
R
Yes, we deliver across the local area. Want me to check if your postcode is covered?
Type a message...

One Boris. Every channel.

Your Boris already knows your business - your products, your tone, your FAQs. We simply connect that same knowledge to Facebook Messenger and Instagram DMs, so customers get the same fast, accurate answers wherever they choose to message you.

1

We connect securely

To your Facebook Page and Instagram page on your behalf

2

Boris is configured

To respond across Messenger and Instagram DMs

3

Customers message as usual

Boris simply answers, instantly

4

You monitor it all

Through your Client Intelligence Portal

The conversation doesn't stop at your website.

Customers reach out wherever feels easiest - Facebook, Instagram, or straight through your website. If those messages go unanswered for hours, you're losing the same opportunities Boris already protects everywhere else.

No gap. No inconsistency.

Whether a customer lands on your site, messages your Facebook Page, or DMs you on Instagram, Boris is there - consistent, instant, and on-brand.

Be available wherever your customers choose to connect.

Adding Boris to Facebook and Instagram takes minutes, not days. Get in touch and we'll have it connected for you.

Talk to Us About Omnichannel AI